Shipping Policy (Continental US)
- We offer $5 ground shipping to anywhere in the continental U.S.
- If you purchase 2 or more pants in the US, shipping is free!
Return Policy (Continental US)
- We offer full refunds and free return shipping for customers in the U.S.
- To receive a free return shipping label, please see below.
- Returns must be made within 30 days from the date you receive the pants.
- Pants must be unworn, unwashed and returned with the hang tag.
- Unfortunately we are unable to offer exchanges at this time due to inventory constraints.
To Receive a Free Return Shipping Label (Continental US)
Please email help@loungecounty.com with the following:
- Order number
- Items you are returning
- Reason for return (Not required but appreciated. We are always looking to improve.)
- We will then email you a pre-paid return label that you can print. Tape the label to the box and send the pants back.
Shipping & Return Policy (International)
- International shipping charges are calculated via USPS discounted rates.
- We don't cover import fees or duties.
- We unfortunately are unable to offer free returns on international orders. Please email help@loungecounty.com to coordinate returns. Returns must be made within 30 days from the date you receive the pants.
- Pants must be unworn, unwashed and returned with the hang tag.
- Unfortunately we are unable to offer exchanges at this time due to inventory constraints.
Do you have a question?
Please email us at help@loungecounty.com or call us at (866.880.2951) In the off chance you don’t happen to catch a live person, we will call you back as soon as possible
Customer service hours: Monday - Friday, 9:00 a.m. - 5:00 p.m. PST